Whenever I try a new Chinese food place, I like to order the kung pao chicken. It is one of my staples and I feel you can gauge how good a place is on this dish. When I went to order the food online, their website kept stating that they were closed, even though it was after noon. I tried calling the 2 numbers listed on their site. One sounded like a fax machine. The other stated that the number had been disconnected. I really had a hankering for some kung pao, so I drove down to their restaurant and they were open. As I walked in the doorway, the phone was ringing. I felt like I was in the twilight zone. I told the hostess about the website and phones numbers. She just looked at me like I was crazy and became very rude. Whatever, I wanted kung pao.
At this place you can order how hot you want it. No spice, mild, medium, spicy and extra spicy. I went for the extreme and ordered extra spicy. After all, it was kung pao chicken. They handed my food to go, and I went back to work. As I started to eat the kung pao, expecting my mouth to burn, I was very surprised. It wasn’t hot at all. It was about a mild spicy. The chicken was tough and the flavor was bland. So disappointed. After speaking to other co-workers who have tried this place, they all said the same thing. No spice, and no flavor. I won’t be going back to Saigon Terrace. This was just an overall bad experience.